Peterborough - Monthly Subscription Season

MONTHLY SUBSCRIPTION

Our monthly subscription takes the hassle out of having to queue for a ticket every month.

Young adults benefit from a generous discount, compared to buying a none discounted ticket at the station.

How it works:

1. You order and pay the first ticket online
2. Keep an eye out for the email to set up your payment instruction (this is in addition to the order confirmation email - check your SPAM folder as well)

Once set up, we’ll do the rest. You’ll receive a breakdown of your payment for the whole Academic Year, based on the Year length you have chosen.

Your Smart Card will be sent by post with the first ticket loaded to it. Subsequent tickets will be sent remotely to your Card. If you already have a Smart Card, we’ll send all your tickets remotely to your card. Don’t forget, you need to activate each monthly ticket before using it for the first time.

Please select your current Smart Card design when completing the details below. 

Those with a ‘Wave’ design Smart Card will receive a new ‘Hare’ Smart Card in the post.

Special Terms and Conditions Apply to our Monthly Subscription tickets. Please click below.

Additional Terms for Monthly Subscription 

1. Once your order has been placed, within 5 working days an email will be sent to your registered email address containing a link to enable you to set up your direct debit instruction (if you haven’t received it within that time please contact Business Travel on 0345 600 7245 – Option 6)
2. You must apply for a subscription no later than 5th of the month prior to the one you want to start the payments from, and must arrange your direct debit instruction at the earliest opportunity following the receipt of your email (check both your inbox and Spam folders, as some email providers view emails sent from a Group email address as such)
3. Your payment instruction must be set up by 15th of the month prior to 20th of the same month to enable the subscription to be arranged in time to start taking payments
4. Once you have set up your payment instruction, or if your instruction is still live from the previous year, we will set up a new payment schedule for the remaining months of the academic year
5. Your schedule will be based on the year length you have selected. Short year ends on 31st May, a full year ends on 31st July
6. Payments will be set up to be taken on 20^th of every month prior to the ticket month. i.e. 20^th September payment for your October ticket
7. If the 20^th falls on a weekend or bank holiday, the payment is taken on the first available date after the 20^th
8. If your payment has failed for any reason, on the first occasion we will re-submit a further request. A £20.00 administration fee will apply, in addition to the original payment amount
9. Should the re-submitted payment be returned unpaid, your Monthly subscription will automatically be cancelled. You will need to purchase tickets at the station (these will not be discounted) or a Termly/ Annual ticket Academic Pass on our website (if available)
10. If, throughout the Academic Year, two first attempts fail, your subscription will automatically cancel. You will need to purchase tickets at the station (these will not be discounted) or a Termly/ Annual ticket Academic Pass on our website (if available)
11. Once a subscription has been cancelled by us following points 9 or 10, we will not consider the subscription being reinstated for the remainder of that academic year
12. You must give us 28 days’ notice via email or by calling us, if you wish to cancel your subscription
13. Discounted monthly tickets are provided on the basis that they are valid/ used for the whole month. Should you wish to surrender a ticket part way through the month, full priced adult or child tickets will be used when calculating the charge for the duration of its use (this means once you reach a certain point in the month when surrendering the ticket, no refund will be due)
14. All tickets are valid from 1st to the last day of each calendar month