On Wednesday 13th March, our phone line will close at 3.30pm

Photocard Information

Remember to always carry a valid photocard or photo ID if you're travelling with a Season ticket.

Flexi Seasons, however, do not require a photocard/photo ID for use, therefore these are not required by customers.

College Photo ID cards are permitted to be used by students to support season tickets like a normal Rail Photocard.

Photocards can be obtained free of charge from any National Rail ticket office, just bring a valid passport size photo with you

 

Child Photocard Adult Photocard

Underneath the barcode on the photocard will be a series of letters and numbers. This is your photocard ID and should be used when purchasing a season ticket and will be printed on the ticket/ added to your Smart ticket. This identifies that the ticket belongs to you and helps prevent fraudulent use should it be lost or stolen.

College Photo ID cards are permitted to be used by students to support season tickets like a normal Rail Photocard.

Normally the last 6-8 characters of the College ID card number will be recorded in the Photocard box of the season ticket.