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Peak & Off-Peak FlexiPass

FlexiPass

We’re retiring FlexiPass on 28 June 2021 following the introduction of the new Flexi Season ticket.

The new Flexi Season ticket offers 8 days of travel in 28 days - any time between two stations. Pay for the days you need, spend the rest wherever you like.

It’s a flexible solution that’s perfect if you need to travel to work a couple of times a week at peak time Monday to Friday

Get ready for the Flexi Season ticket by registering for a Smart Card.

Commute, your way.

 

What you need to do

To make sure you can continue to save on your commute you should order your free Smart Card. You can do this at any time – you don’t need to wait until the new Flexi Season ticket is available to purchase.

The new flexible ticket will be on-sale on 21 June 2021, for use from 28 June 2021.

 

When we’re retiring FlexiPass

FlexiPass will be unavailable to buy from 28 June 2021. Any FlexiPass bundles purchased before this date will remain valid for travel.

 

Why we’re retiring FlexiPass

We introduced FlexiPass to make sure that everyone could get discounted tickets for commuting, no matter how many times they travelled.

The FlexiPass is now obsolete following the introduction of the new Flexi Season ticket – part of the industrywide response to better reflect new ways of travelling. The new Flexi Season ticket is simpler, easier to buy, offers enhanced discounts for most and is available to more stations.

For more information on the new Flexi Season, click HERE.

See Delivery Options

FAQ's

I’m buying FlexiPass for the first time?
We will send you a Smart Card with your bundle of FlexiPass tickets already loaded for you to travel.
Please allow up to 5 working days for your new FlexiPass Smart Card to be delivered.
You can purchase your Peak FlexiPass here at your convenience, up to a month before travel.
You can purchase your Off-Peak FlexiPass here, up to a month before travel.
I already have a FlexiPass Smart Card?
You can purchase additional tickets online. Allow 2 working days from the time of purchase, and then load your tickets at the ticket gate, ticket machine or platform validator.
You can purchase your Peak FlexiPass here, up to a month before travel.
What time can I travel?
Peak FlexiPass is valid to travel at anytime.
Off Peak FlexiPass is valid to travel on any train timed to depart at 9:00 Monday to Thursday, and anytime on Fridays, weekends and bank holidays.
To see the full time restrictions click here .
Can I check how many FlexiPass tickets I have left on my Smart Card?
Yes. You can check the number of tickets you have left by holding your Smart Card on a Greater Anglia ticket vending machine.
What bundles of tickets can I buy?
A summary of the bundles of tickets are shown below, the more you buy the better the deal.

  

FlexiPass bundles

  

  

FlexiPass 5

  

  

FlexiPass 10

  

  

FlexiPass 30

  

  

FlexiPass 50

  

Number of tickets

5 returns

10 returns

30 returns

50 returns

Validity period

1 month

2 months

4 months

6 months

Discount (based on full fare return tickets)

From 5%

From 7%

From 7-10%

From 10%

Restrictions & Terms

Peak
  • Tickets are valid for travel at Any time of day.
  • You can return from Liverpool Street, Stratford or Tottenham Hale the same day (up to 2:00am the following morning).
  • Returning on a day other than that on which the outward travel was made will mean that two FlexiPass tickets are deducted from the bundle.
Off-Peak
  • Valid on services departing at or after 09:00 Monday to Thursday.
  • You can travel at anytime on Fridays, weekends and bank holidays.
  • You can also travel on services that depart before 09:00 if they are timed to arrive in to London Liverpool Street after 09:59.
  • You can return from Liverpool Street, Stratford or Tottenham Hale the same day (up to 2:00am the following morning).
  • Returning on a day other than that on which the outward travel was made will mean that two FlexiPass tickets are deducted from the bundle.
Terms and conditions
  • Tickets can only be used on Greater Anglia services.
  • Tickets are available as Anytime (Peak) and Off Peak.
  • You will need a separate Smart Card for Peak and Off-Peak.
  • FlexiPass tickets are not transferable and must only be used by the named holder of the Smart Card which the set of FlexiPass tickets have been loaded on to.
  • Photographic ID matching the details on the Smart Card must be carried by the person using the FlexiPass Smart Card.
  • Each ticket in a set is valid for one day return between your origin station and destination station (e.g. a bundle of five FlexiPass tickets are valid for 5 individual day return journeys).
  • A set of FlexiPass tickets are valid for use within the period defined when purchased (e.g. a set of 5 tickets must be used within 2 weeks of issue).
  • You must touch your FlexiPass on a Smart Card reader, or the ticket gate before boarding your train on your outward and return journey. Failure to do so may invalidate any travel and a penalty fare may apply.
  • Unused FlexiPass tickets have no refund value (and will not have their validity extended) if they remain unused after their expiry date.
  • The FlexiPass Smart Card should be used for holding the FlexiPass tickets only and not used for other single/return or season tickets.
  • National Rail Conditions of Travel apply for journeys made with a FlexiPass except where differing Terms and Conditions are stated above.